The second-hand marketplace Users Express Displeasure Regarding Size Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update to its shipping options due to shopper criticism.
